Returns & Exchanges

At EmbroideryHooping, we want you to be completely satisfied with your purchase. If your embroidery tools or home supplies don't meet your expectations, we offer a 30-day hassle-free return policy for all unused items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original boxes, ensuring all hoops, stabilizers, and accessories are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing